PRIVACY POLICY
Last updated March 10, 2026
This Privacy Policy for Clarksville Plumbing, LLC (“Company,” “we,” “us,” or “our”) explains how we collect, use, and share information when you use our website or services.
This Privacy Policy applies when you:
- Visit our website at https://www.clarksvilleplumbing.net/
- Request service or information from us
- Submit a website form
- Communicate with us by phone, email, or text message
- Interact with our website or marketing communications
If you have questions about this Privacy Policy, you may contact us at:
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide when you:
- request service
- complete a website form
- contact us by phone, email, or text
- communicate with our company regarding services
This information may include:
- name
- phone number
- email address
- mailing or service address
- information related to service requests
We may also automatically collect limited technical information when you visit our website, including:
- IP address
- browser type
- device information
- website interaction data
We collect only the personal information reasonably necessary to provide services and respond to customer requests.
2. HOW WE USE YOUR INFORMATION
We use personal information to:
- respond to inquiries
- schedule and provide services
- communicate with customers regarding appointments or service updates
- improve website functionality and performance
- evaluate marketing performance
- comply with legal obligations
3. MOBILE MESSAGING TERMS AND CONDITIONS
By providing your phone number to Clarksville Plumbing, LLC, you consent to receive text messages related to:
- appointment reminders
- service notifications
- updates regarding your request
- promotions or marketing messages
Message frequency may vary.
Message and data rates may apply.
You may opt out of text messages at any time by replying:
STOP
Once your opt-out request is processed, no further messages will be sent.
For assistance, reply HELP or contact us at:
Mobile opt-in data will not be shared with third parties for marketing purposes.
4. SHARING OF PERSONAL INFORMATION
We may share personal information with service providers that assist with business operations such as:
- website hosting providers
- analytics services
- marketing platforms
- customer relationship management systems including ServiceTitan
We may also share information internally with affiliated Clarksville service companies, including:
- Clarksville Heating & Air, LLC
- Clarksville Electric, LLC
- Clarksville Construction Services, Inc
This sharing may occur when necessary to respond to service requests, coordinate services, or provide related services requested by a customer.
We do not sell personal information.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies to:
- understand how visitors use our website
- improve website functionality and performance
- measure advertising effectiveness
We may allow third-party vendors such as Google and other analytics or advertising partners to use cookies or similar technologies to collect information about interactions with our website.
You can control cookies through your browser settings.
6. DATA RETENTION
We retain personal information only as long as necessary to provide services, respond to inquiries, maintain business records, and comply with legal obligations.
7. INFORMATION FROM MINORS
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
8. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information including the right to:
- access personal information we hold about you
- correct inaccurate personal information
- request deletion of personal information
- obtain a copy of personal information
- opt out of targeted advertising
To exercise these rights, contact us using the contact information provided below.
9. MARYLAND CONSUMER PRIVACY RIGHTS (MODPA)
Residents of Maryland have rights under the Maryland Online Data Privacy Act (MODPA) including the ability to:
- confirm whether personal data is being processed
- access personal data
- correct inaccurate personal data
- request deletion of personal data
- obtain a copy of personal data
- opt out of targeted advertising
If we decline to act on your request, you may appeal our decision by contacting us using the contact information in this Privacy Policy.
10. VIRGINIA CONSUMER PRIVACY RIGHTS (CDPA)
Virginia residents may have rights under the Virginia Consumer Data Protection Act including the right to:
- access personal data
- correct personal data
- delete personal data
- obtain a copy of personal data
- opt out of targeted advertising
11. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
California residents may have rights under the California Consumer Privacy Act including the right to:
- request access to personal information
- request deletion of personal information
- request information about how personal data is used
Clarksville Plumbing does not sell personal information.
12. DO-NOT-TRACK SIGNALS
Some web browsers include a Do-Not-Track feature. Because there is no consistent industry standard for responding to these signals, our website does not currently respond to them.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date listed at the top of this page.
14. CONTACT INFORMATION
Clarksville Plumbing, LLC
7380 Coca Cola Dr Suite 123
Hanover, MD 21076
Email: [email protected]
Phone: 443-386-3499
15. REQUESTS TO ACCESS, UPDATE, OR DELETE PERSONAL INFORMATION
To request access to, correction of, or deletion of personal information, please contact:
We will respond to requests in accordance with applicable privacy laws.